The client is a subsidiary of RR Donnelley and focuses on delivering innovative logistics solutions globally. The company is a key player in integrating advanced logistics operations with cutting-edge technology.

The client sought to amplify its operational capabilities by establishing a multifunctional hub in India, aiming to assemble a top-tier engineering team and enhance support systems for legal, marketing, and customer service functions.

Implemented a comprehensive strategy to boost operational efficiency and global integration:​

• Global Capability Center Setup (GCC BOT): Developed a long-term talent acquisition strategy to establish a sustainable talent pipeline and ensure operational excellence.​
• Strategic Hiring: Recruited a diverse team of engineers and support staff to build and manage proprietary applications and support systems.​
• Operational Framework Enhancement: Streamlined processes and integrated the Indian operations with the global strategy to support scalability and continuous improvement.

• Enhanced Global Integration: Successfully integrated the Indian hub into the global operations network, aligning with the company’s strategic growth plans.​
• Operational Excellence: Achieved a robust operational framework that supports continuous improvement and adapts to fluctuating market demands.​
• Talent Development: Established a sustainable development program that nurtures talent and supports long-term business growth.

Custom software solutions for logistics management, advanced project management tools, and comprehensive training programs to support team development.​